To ensure a smooth experience, it's important to check if your smartphone or tablet meets the app's compatibility requirements.
App Compatibility Requirements
Here are the minimum operating system (OS) requirements for the INMOTION App:
For Apple (iOS) Devices: 
- iPhone: Requires iOS 12.0 or later.
- iPad: Requires iPadOS 12.0 or later.
- iPod touch: Requires iOS 12.0 or later.
- Apple Vision (VisionOS): Requires visionOS 1.0 or later.
For Android Devices: 🤖
- Specific Android version requirements can vary slightly depending on your device model and the app version.
- Generally, the INMOTION App supports a wide range of modern Android smartphones and tablets.
- To check the precise requirement for your Android device, please visit the app's page on the Google Play Store directly from your phone. The Play Store will usually indicate if the app is compatible with your specific device.
Where to Download the INMOTION App:
- Apple App Store (for iOS devices): INMOTION App on Apple App Store
- Google Play Store (for Android devices): INMOTION App on Google Play
What to Do If Your Phone is Not Compatible:
If you find that your smartphone or tablet does not meet the minimum operating system requirements, or if the app store indicates it's not compatible, here are your options:
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Update Your Device's Operating System:
- If an OS update is available for your phone that brings it to or above the minimum requirement (e.g., updating from iOS 11 to iOS 12), installing the update may resolve the compatibility issue.
- Always back up your device before performing a major OS update.
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Use a Compatible Device:
- If your current phone cannot be updated to the necessary OS version, you may need to use a different smartphone or tablet that meets the compatibility requirements to manage your INMOTION device.
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Basic Functions Without App:
- While the app unlocks many features, some basic functions like turning your wheel on/off and riding are possible without the app, particularly after initial activation (if required for your model). However, for full control, settings adjustments, and firmware updates, the app is essential.
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Contact Support:
- If you've checked your compatibility and are still experiencing issues with the app, please reach out to our support team. Provide details about your phone's make, model, and current operating system version, and they'll do their best to assist you.
We strive to make the INMOTION App accessible to as many users as possible. Thank you for your understanding and cooperation!
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